Returns & Exchanges Policy
Dear Customer,
We apologize if our product didn’t meet your expectations. Our goal is to ensure your satisfaction, and we are committed to resolving any issues.
Key Points:
- We accept returns or exchanges within 15 days of purchase.
- Perfumes must have at least 90% remaining in the bottle.
- Returns are only applicable to perfume bottles.
- Charges may apply for missing cellophane (20 PKR), box (50 PKR) or perfumes used up to 10% (50 PKR).
- If more than 10% of the product is used, the return is not eligible.
- This policy applies only to online purchases.
Please allow 5-6 working days for processing your request.
Thank you for your understanding